Steps of complain handling by Vayak staffcare mobile Apps

• Complain will be received by call center by way of SMS, Phone, Email, other
• Complain Data will be entered in vayak admin website or with mobile app in the system by office staff
• Complain data will then available to service Manager in his mobile.
• Now manager will handover complain to proper service engineer
• Service Staff will receive notification in his mobile with all complain detail and address
• Now service engineer will visit to client site for solveing problem
• After service he will close complain with work done entry in mobile app.
• All complains current status is available to office online